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Privacy Policy 

This privacy policy sets out how Clive Barford Ltd (CBL) uses and protects any information that you give CBL when you use this website. 

CBL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect 
We may collect the following information with your consent and in line with our GDPR compliance:

  • name and job title
  • contact information including email address
  • demographic information such as address
  • any information relevant to customer surveys and/or offers that you have participated in

What we do with the information we gather
We require this information to understand your needs and provide you with a better service in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

Right to be informed
If you believe that we hold information about you, under 'right to be informed' you may contact us to make a Subject Access Request and we will provide you with the personal information that we have gathered on you.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites. You should exercise caution and read the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@cbl.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Credit Applications & customers
In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html

Service

Our team has the experience, the skills and the resources to keep your equipment up and running - whatever happens!

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Credit Application

Apply for a credit account today. 

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Locations

Our 7 depots employ nearly 150 people, including 55  
skilled service engineers.

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Hire

We'll provide the right equipment, at the right time and at the right price, with outstanding service.

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Locations

Our locations

Our 7 depots cover from Land’s End to Sheerness and from Beachy Head to The Welsh Valleys, employing 150 people, including nearly 55 skilled service engineers.

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Modern Day Slavery Statement

CBL statement pursuant to section 54(1) of the Modern Slavery Act 2015.

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Health & Safety

CBL is committed to Health & Safety in all aspects of its work including a commitment to employees, customers, suppliers and members of the public.

Health & Safety

Finance Options

We work closely with a wide range of finance providers and are able to offer very competitive rates.

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Recruitment

We are always looking for the right candidates to join our successful team, so email us at recruitment@cbl.co.uk if you would like to be considered for future vacancies.

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Stakeholder Statement

Statement by the Directors in relation to Performance of their Statutory Duties in accordance with Section 172(1) Companies Act 2006.


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